SMS Terms & Conditions
Effective Date: June 30, 2010
Last Updated: September 30, 2026
Welcome to HK Wholesale (“we,” “us,” or “our”). These SMS Terms & Conditions govern text messaging communications sent by HK Wholesale to commercial customers and business partners.
1. Program Description & Purpose
HK Wholesale utilizes SMS (text messaging) strictly for transactional and operational customer support, including:
- Direct communication regarding wholesale product inquiries.
- Order confirmations, status updates, and invoice alerts.
- Local store delivery scheduling and transit notifications.
Note: We do not send unsolicited promotional marketing messages or automated spam. Contacting us by phone or email does not automatically enroll you in recurring text broadcasts.
2. Opt-In & Consent
By providing your phone number to HK Wholesale during order placement, direct phone communication, or account setup, you consent to receive transactional text messages related to your wholesale account and store deliveries.
- Message Frequency: Message frequency varies based on your active orders, delivery schedules, and account inquiries.
- Voluntary Participation: Opting in to receive text messages is completely voluntary and is not a requirement to purchase goods or services from HK Wholesale.
3. How to Opt-Out (Unsubscribe)
You may cancel or opt out of SMS communications at any time:
- Text STOP: Reply STOP to any text message received from HK Wholesale to immediately unsubscribe from further SMS messages. You will receive a single confirmation text verifying your opt-out.
- Direct Request: You may also opt out by emailing hkwholesalenj@gmail.com or calling +1 (732) 306-5096 with your phone number and request.
4. How to Get Help
If you experience issues with our text messaging service or have questions regarding your delivery alerts:
- Text HELP: Reply HELP to any text message from HK Wholesale for immediate support information.
- Customer Care: Reach our customer support directly via email at hkwholesalenj@gmail.com or by calling +1 (732) 306-5096.
5. Rates & Carrier Disclaimer
- Cost: Message and data rates may apply depending on your wireless carrier plan. Check with your mobile provider for pricing details.
- Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your network operator.
6. Privacy & Data Protection
Your mobile privacy is strictly protected:
- No Mobile Data Sharing: Mobile information, phone numbers, and SMS opt-in consent will NOT be shared, sold, rented, or disclosed to third parties, affiliates, or marketing partners for promotional purposes under any circumstances.
- Privacy Policy: For complete information on how we handle your business data, please review our full Privacy Policy.
7. Contact Information
If you have questions regarding these SMS Terms & Conditions, please contact us directly:
- Business Name: HK Wholesale
- Email: hkwholesalenj@gmail.com
- Phone: +1 (732) 306-5096
- Website: hk-wholsale.com